Our policy of protecting your personal data allows you to establish a relationship of trust between you and our services, in order to offer you a positive experience, in a completely transparent manner.

Thanks to this policy, we will be able to take your requirements into account and comply with your expectations.

In order to respect your trust, RenaîSens SASU primarily guarantees respect for your personal data, as well as the confidentiality of our customers (hereinafter “Your data”).

For complete transparency towards you, in order to guarantee you a secure use of our website www.korzeham.fr in all its available versions and related applications (hereinafter the “korzeham Site”), we provide the way in which we process your data, so that our services are always in accordance with the respect of your rights. In this way, we ensure the security as well as the confidentiality and the non-alteration of your privacy and your data, across all of our platforms. 

Our policy and ourselves guarantee that all necessary precautions to protect all of your data and against its disclosure, loss or alteration are taken. This is why we put at your disposal all the elements allowing you to easily understand our way of processing your data. These data will only be kept for the time necessary for the management and processing determined. You can of course, at any time, have access to your data and modify them, by contacting us at the following email address: korzeham13@gmail.com

For these purposes, we endeavor to take all necessary steps in order to be in compliance with applicable data protection law.

Thus, here the undersigned RenaîSens SASU,  undertakes by this policy of protection of your personal data to respect the essential principles of the general European regulation and of the French law as regards the protection of personal data, by making available to you the information concerning the existence and the methods of the processing of data here applied (paragraph 3), the rights you have in relation to your data, as well as by applying these rights ourselves (paragraph 6 and 10). All information relating to possible transfers to a third country or recipients is also made available, as well as the retention time of the data collected (paragraph 5) and security measures (paragraph 9).


1. WHO ARE YOU?

When we mention "you" in this personal data protection policy, it is quite simply because it is directly linked to you and concerns you as a customer of RenaîSens SASU, if you have placed an order on the korzeham site, customer by RenaîSens SASU  if you have created a customer account but have not ordered any products or services, or you have browsed as a visitor on the korzeham site  without having created a customer account or having placed an order.


2. WHO ARE WE?


RenaïSense  is a SASU with a capital of 300 euros, registered with the Aix en Provence Trade and Companies Register  under number 838 163 061, represented by Mr Rosso Sébastien, as Chairman and whose registered office is located at 4 Rue Pierre Brossolette, 13220 Châteauneuf-les-Martigues.

RenaîSens SASU publishes the korzeham Site and implements, as such, various processing of your Data as data controller.


3. FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?


3.1. When do we collect your personal data?

Your personal data may be collected if you visit the korzeham site  using cookies, if you create a customer account on the korzeham site, order one of our products or services or agree to be a member of our newsletters (SMS, e-mails).


Your personal data is used to facilitate your browsing on the korzeham site, as well as to offer you a more personalized experience. We can thus process your orders as well as possible,  payment in several installments,  avoid fraud, make the necessary refunds, and manage your customer reviews.


3.2. Your browsing on the korzeham Site

In order to allow you to browse the korzeham site, we process your data with your consent as a legal basis.


3.3. Processing your orders

In order to be able to take care of and process your orders, we use your data.

The use we make of it is used to manage mediation, customer relations (and that through social networks), our after-sales and distance sales service, our actions relating to the management of marketing and commercial prospecting. for the korzeham site, as well as for the management, delivery and transport of orders.
The execution of the contract between the two parties (you and us) is the legal basis for the processing of this data. 

The legal obligation of RenaîSens SASU is the legal basis of the processing, with regard to the management of product recalls. Your consent or our legitimate interest is, as the case may be, the legal basis of the processing for marketing and commercial prospecting actions. Your consent is for the implementation of the "flash" payment. 


3.4. Payment in installments

For orders concerned by payment in several installments and for certain customers, your data is processed in order to be able to offer you this type of payment. The application of the contract between the two parties is the legal basis for data processing. However, your consent remains the basis for the processing of your banking data. 


3.5. Customers' opinion

In order to be able to share your opinions with our customers and visitors as well as to allow you to leave your opinion on the korzeham site, we use your data on the legal basis of your consent or legitimate interest. 


3.6. Collection of payments and fight against fraud

In order to allow the recovery of payments and the fight against fraud, we use your data.

Thanks to this, we can also guarantee the security of payments.

The application of this contract between the two parties as well as the legitimate interest of RenaîSens SASU, as data controller, are the legal bases of this treatment.


3.7. Management operations of the advertising network of RenaîSens SASU


RenaîSens SASU's advertising network operations are managed through the use of your data.

This will allow us to increase our customer and prospect data, manage the maintenance and technical activities of prospects, commercial statistics and studies of advertising campaigns, update the prospecting files of the organization in charge of management of oppositions to canvassing by telephone, solicitations, the setting up of our contests and lotteries or any other operation for promotional purposes except online gambling. 

The legal bases of the mentions mentioned above are the user's consent or the legitimate interest of RenaîSens SASU.


4. WHERE DOES YOUR DATA GO?

Your data is transmitted to several internal departments of korzeham
They are not sent to third parties, except in the situations specified below  : 

In order to be able to process your orders, your personal data may be transmitted to several service providers whose specializations are banking transactions, customer relations, after-sales service, delivery, IT development, site management or even the supply of guarantees or insurance. 

To set up payment in x times, your data can be shared with service providers such as payment and transaction centers (banks, etc.), or even call centers for the management of business processes or the experience of customers, or, for customer reviews, to a manager for collecting and processing customer reviews.
The korzeham advertising network is managed, thanks to your data, by customers of the network and advertisers.


5. DATA RETENTION

The data that korzeham collects are kept only for the time and the assistance necessary for the establishment and the accomplishment of the operations mentioned in paragraph 3 of our personal data policy.

We keep certain data collected by korzeham for a certain period of time:

In current archives for prospects, for 3 years from the customer's last contact (they can therefore be consulted by the services of RenaîSens SASU). We do not perform intermediate archiving of this data (with regard to data representing an administrative interest for certain services, such as for litigation, the retention periods are set by the applicable limitation rules). 

Regarding our orders, your data will be archived in the current archives for 5 years from the end of the use of the customer's orders, and in the intermediate archives for 5 years from the end of conservation in current archives. The same is true for customers.

Regarding bank data, they are archived in current archives for the duration of the validity of the bank card (plus one day). There is no intermediate archiving carried out for bank data.

Cookies and their use and timeframe are detailed in paragraph 7 of our policy.


6. EXERCISE OF YOUR RIGHTS


6.1. You have the right to request access, modification and rectification of your Data.


6.2. You have the right to request the limitation of the processing of your Data.

Important precision  : for this you must challenge the accuracy of your personal data during the time required for us to verify the compliance of the latter. Or again, in the event that you consider that the use we make of your personal data is unlawful and that you request a limitation of their use and not an erasure. We no longer need to use your data for the purposes mentioned in paragraph 3 but that your data is still useful for the establishment, exercise or defense of your legal rights, in the event where you decide to exercise your right to object during the time required for the verification to determine whether the legitimate reasons we are pursuing outweigh yours. 


6.3. You have the right to request the deletion of your Data.

If you require the deletion of your personal data, RenaîSens SASU  will still have the possibility of keeping them in intermediate archive format for the time necessary to meet its legal, accounting and tax obligations.


6.4. You have the right to claim the exercise of your right to object to processing operations used for the purposes of commercial prospecting.

In the event of prospecting by e-mail, you have the right to request the modification or unsubscription of newsletters by clicking on the hypertext link "unsubscribe" available in all newsletters, or by browsing directly on the contact page of the korzeham site.

In the event of prospecting by SMS, it is possible to unsubscribe by sending the message "STOP SMS" to 36007 by SMS, or by browsing the contact page of the korzeham site.

6.5. You have the right to transmit post-mortem prerogatives concerning the storage, erasure and communication of your personal data.

In the absence of this type of prerogative, your successors and heirs have the possibility of communicating with RenaîSens SASU  to be able to have access to the uses of this data and to allow an "organization and settlement of the estate of the deceased" and / or to close the account on the site and / or request the non-continuation of the processing of personal data. 

You can also request that your data not be communicated to a third party in the event of death.

6.6. You are entitled to claim your right to portability.

6.7. You have the right to revoke your consent concerning the performance of processing operations based on this legal basis.

Important clarification: If you decide to revoke your consent, this cannot have an effect on the lawfulness of the uses made before your withdrawal of consent. 

6.8. You have the right, whenever you wish, to lodge a complaint with the competent supervisory authority (in France, the CNIL: www.cnil.fr).

In order to exercise your rights, please send your complaint (accompanied by your e-mail, surname, first name, copy of your identity document and postal address) to the data protection delegation of RenaîSens SASU by e-mail to korzeham13@gmail.com and / or by post to RenaiSens SASU, 4 Rue Pierre Brossolette, 13220 Châteauneuf-les-Martigues.

Within one (1) month maximum after the date of receipt of the complaint, we will send you a response.

7. COOKIES

7.1. What is a cookie ?

When you browse a website such as the RenaîSens SASU site, it can then, according to your choice, insert on your receiver (computer, phone or tablet), through your browser, a text file. 

This text file is called COOKIE. This cookie then allows a website like korzeham, during the prescribed period of validity or registration of the cookie, to identify your receiver used when you make another visit.
Only the issuer of a cookie is likely to read or modify the information contained in this cookie.

7.2. What are cookies used for on www.korzeham.fr?

We can classify different types of cookies by categories. Some of them are issued directly by RenaîSens SASU and its service providers, but some sometimes come from third-party companies. 


7.2.1. Cookies issued by korzeham and its service providers

There are several categories of cookies that can be found on your issuer when you browse our website.  :

7.2.1.1. "Essential" cookies

In order to have access to our site, "essential" cookies are necessary, they are used for example to be able to carry out the order.
If they were not present, you may experience navigation problems on the site and be unable to place an order. 

“Essential” cookies also allow korzeham to track its activity.
They can be inserted on your transmitter by korzeham or by its service providers.


7.2.1.2. "Analytical and Personalization" cookies

"Analytical and personalization" cookies are not mandatory, they will allow us to facilitate your research, optimize your experience with us, we will be able thanks to them to better target your expectations as well as to adapt our offers. and maximize the organization of our site. 


7.2.1.3. "Advertising" cookies

Advertising cookies are displayed in the spaces reserved for advertising on our site. The interest for you is that your browsing time is better and optimized thanks to the presentation of offers and advertisements relevant to you.

To do this, “advertising” cookies will target your expectations in real time and offer you advertising content adapted to your current desires and interests, through your recent browsing history on other sites.
This is to avoid presenting you with advertising content that is of no interest to you. At the same time, renaîSens SASU  prefers to see its offers and advertisements shown to users who will be interested in them.

The advertising content offered may contain cookies issued by korzeham or by its service providers, or by third parties through the association of a cookie with the advertising content of an advertiser. 


7.2.2. Cookies issued by third-party companies

Third parties using cookies on our site use their own privacy policy for this. These cookies are not necessary for the use of our site.

7.2.3. Cookies issued by third-party applications integrated into our site

When you browse our site, we may include computer applications from a third party, in order to offer you the possibility of sharing content and / or your opinion from our site with other people, for example when you click on the “share” or “like” buttons that come from social networks. 

These social networks can then identify you through these buttons even if you have not used them during your navigation on the site. It is possible for them to do this if during your last browsing on the site you were simultaneously connected or active on your transmitter to your social network. We have no control over the uses they use, nor over the data they have.

To find out more about the use of your data and advertising content, you can go to your social networks and consult their personal data protection policies. You should then be able, thanks to these policies, to manage your settings according to your preferences on the user accounts of each of the social networks on which you are registered.

Privacy policy of the aforementioned social networks, click on the social network of your choice: 

Facebook: https://fr-fr.facebook.com/privacy/explanation 
Twitter: https://twitter.com/fr/tos
Google +: https://policies.google.com/terms?hl=fr


Regarding our advertising network, we remind you, as mentioned just before, that all our advertising spaces may contain cookies from third parties (advertisers at the origin of the advertising presented, third party providers of the advertiser, etc.). 
They can therefore with these cookies and during the prescribed period of validity of these, offer advertisements in the places made available for third party advertisements, identify the number of content they offer in our spaces, know the audience of these ads and the number of clicks  ; thanks to this they will be able to claim the sums due to them and establish their statistics. They can also know that your sender is the one who previously visited another site containing one of their advertisements, and therefore target you and personalize their content if necessary. 

7.3. The options offered by your browser software (Internet Explorer, Firefox, Google Chrome, etc.).

Your browser software contains many options available to you which you can adjust to suit your preferences. In this way, you can then accept or not the cookies on your transmitter.

However, if you choose to accept the recording of these cookies on your sender, then, during your visits to sites or content with cookies present, they will be automatically saved on your sender.

Depending on your preferences, you can choose to activate a reminder asking you again if you accept or refuse cookies before their potential recording, or refuse each time this cookie recording on your issuer.

However, it is important to emphasize that the choices you make during this setting may be able to modify or alter your browsing on the Internet or on certain sites or services that require the use of these cookies (such as to place an order on our site by example).

In the event that you would prefer to refuse these cookies on your sender or delete those already registered, we decline any responsibility for the consequences of the alteration of the functioning of our services, which would result from the inability of our services to register or '' have access to the cookies that are used for their operation.


7.3.1. How to choose your options according to your browser?

You have different options and possible choices available depending on your browser. In order to have more, you can consult the help menu of this one.

Internet Explorer ™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies 

Safari ™: https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=fr_FR


Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647


Firefox ™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies 


Opera ™: http://help.opera.com/Windows/10.20/fr/cookies.html 


8. TRANSFERS OUTSIDE THE EUROPEAN UNION

Most of the time, your data is kept within the European Union. 

However, when our service providers are in countries outside the European Union, we share some of your data in third countries, such as with third countries where the European Commission has not carried out an assessment on the level of compliance.

In this case, we do the necessary so that this data sharing is done in accordance with the adjoining regulations and that the protection of your privacy and your fundamental rights is guaranteed (for example with the use of contractual clauses of the European Commission).
The Data Protection Authority may, if you request it, provide you with more information about the data transfer.

9. SECURITY MEASURES

Thanks to the technical and organizational measures that we take, we can guarantee a level of security in accordance with the risks for the rights and freedoms of individuals with regard to the points mentioned in point 2. For this, we take into account the 'origin, scope, context, costs and state of knowledge, the purposes of the processing, but also the risks identified.

In addition, we are up to date with the PCI DSS payment card industry security standard, which reflects our commitment to security.


10. PROFILING AND AUTOMATED DECISION

By the automated processing which we use (profiling for example), you are subject to legal effects which affect you.
All this is essential for the conclusion or the execution of the contract which binds you to us.
This is how we can offer and perform customer identification automation and “4 x payment”. The foundations of this operation are attached to the analysis of various variables concerning the type of products, the services ordered, or the customer profile.

If the risk is assessed with these statistics as being too great (fraud / unpaid), then this payment method will not be offered. 

However, if you wish, you can get human intervention although the decisions are automated, so you can give your opinion and / or object to the automatic decision.

11. POLICY UPDATE AND REVISION

Our personal data policy will be updated whenever necessary in order to always comply with the regulations applicable to the protection of your data (at least every three (3) years).